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| − | Below is the information for your new Acano desktop videoconferencing account. You will use Acano for your College of Nursing Distance Education classes.<br>
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| − | If you would like additional information or help setting up Acano on your computer, please contact UEN Technical Support Services or the CON IT Professional that directed you to this site.
| + | == Install Cisco Meeting for Windows == |
| − | | + | '''Download Cisco Meeting:''' https://goo.gl/ijbS4s<br> |
| − | Please read through the following steps before beginning. Questions? Please contact the UEN TSSC: 800-863-3496; opt 1, then opt 1 again.
| + | |
| − | | + | |
| − | == Install the Client Windows == | + | |
| − | '''Download the Acano Client:''' https://clientupgrade.acano.com/download/oBklj0sd28dl2mz/AcanoClient.application<br> | + | |
| | <br> | | <br> |
| | Click '''Save File''' | | Click '''Save File''' |
| | <br> | | <br> |
| − | [[File:Windowsinstall1.png|frameless|upright=2.80]]<br> | + | [[File:Pcsave.png|frameless|upright=2.80]]<br> |
| | <br> | | <br> |
| | Open the Downloads folder or Folder You saved the file to and '''Double Click the Installer''' | | Open the Downloads folder or Folder You saved the file to and '''Double Click the Installer''' |
| | <br> | | <br> |
| − | [[File:Windowsinstall2.png|frameless|upright=2.80]]<br> | + | [[File:Pcsave2.png|frameless|upright=2.80]]<br> |
| | <br> | | <br> |
| − | Click '''Install''' | + | Accept '''License Agreement''' and Click '''Install''' |
| | <br> | | <br> |
| − | [[File:Windowsinstall3.png|frameless|upright=2.80]]<br> | + | [[File:Pcsave3.png|frameless|upright=2.80]]<br> |
| | <br> | | <br> |
| | File will begin installing | | File will begin installing |
| | <br> | | <br> |
| − | [[File:Windowsinstall4.png|frameless|upright=2.80]]<br> | + | [[File:Pcsave4.png|frameless|upright=2.80]]<br> |
| | <br> | | <br> |
| − | Once installed the acano client will launch. You can then close the client. | + | Once installed Click '''Finish'''. |
| | <br> | | <br> |
| − | [[File:Windowsinstall5.png|frameless|upright=2.80]]<br> | + | [[File:Pcsave5.png|frameless|upright=2.80]]<br> |
| | <br> | | <br> |
| − | == Install the Acano Client Mac == | + | == Install Cisco Meeting for Mac == |
| − | '''Download the Client:''' https://clientupgrade.acano.com/download/oBklj0sd28dl2mz/AcanoClient.dmg<br> | + | '''Download and Open the Client Installer:''' https://goo.gl/t8zAZb<br> |
| | <br> | | <br> |
| − | Click '''OK'''
| + | Drag the '''Cisco Meeting''' Icon to the '''Applications''' folder inside the window |
| | <br> | | <br> |
| − | [[File:Macinstall1.png|frameless|upright=2.80]]<br> | + | [[File:Macsave.png|frameless|upright=2.80]]<br> |
| | <br> | | <br> |
| − | Drag the '''AcanoClient.app''' Icon to the '''Applications''' folder inside the window
| + | Cisco Meeting is now installed on your Mac inside the applications. |
| | <br> | | <br> |
| − | [[File:Macinstall2.png|frameless|upright=2.80]]<br> | + | [[File:Macsave3.png|frameless|upright=2.80]]<br> |
| − | <br>
| + | |
| − | The Acano Client is now installed on your Mac inside the applications folder on your Mac
| + | |
| − | <br>
| + | |
| − | [[File:Macinstall3.png|frameless|upright=2.80]]<br>
| + | |
| − | <br>
| + | |
| − | | + | |
| − | | + | |
| − | == Sign into Acano ==
| + | |
| − | Sign in to your Acano account; Tick the ‘Sign me in when Acano starts’ box to automatically sign you into your Acano account when you start the
| + | |
| − | Acano app in the future.<br>
| + | |
| − | Note: Most illustrations in this guide are from the PC app, but the principles are the same for other apps.
| + | |
| − | .<br>
| + | |
| − | <br>
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| − | [[File:Acanoclientsignin.png|frameless|upright=2.80]]<br>
| + | |
| − | <br>
| + | |
| − | | + | |
| − | == Acano app user interface ==
| + | |
| − | | + | |
| − | [[File:AcanoclientJoin.png|frameless|upright=2.80]]<br>
| + | |
| − | <br>
| + | |
| − | From the top bar, you can access three different views: '''Activity''' view, '''People''' view and '''Space''' view.
| + | |
| − | *In the '''Activity''' view, you can see ongoing activities and recent history. All activities in the list are grouped by which contact, group of
| + | |
| − | contacts, or space you are interacting with. Select a list item to see the interaction, continue an ongoing chat, or initiate a new call or chat
| + | |
| − | conversation.<br>
| + | |
| − | Note: When you log out, the oldest entries from the '''Activity''' list are cleared, except for spaces.
| + | |
| − | A space containing chat messages stays in the list as long as you are a member.
| + | |
| − | *In the '''People''' view, you can see all your contacts, you can add or edit contacts, and you can start a new call or chat conversation.
| + | |
| − | *In the '''Space''' view, you can see all your spaces, you can add or edit spaces, you can invite guests, and you can enter your spaces.
| + | |
| − | | + | |
| − | == Selecting preferences ==
| + | |
| − | | + | |
| − | <br>
| + | |
| − | [[File:Acanowebjoin5.png|frameless|upright=2.80]]<br>
| + | |
| − | <br>
| + | |
| − | 1. Select the Settings and info button<br>
| + | |
| − | 2. Choose which camera, microphone and speakers to use.<br>
| + | |
| − | 3. Select the More settings button<br>
| + | |
| − | 4. In the Preferences view, you can change the
| + | |
| − | language, and you can choose whether
| + | |
| − | * the app starts when your computer starts
| + | |
| − | * the app stays in the task bar when you are signed in
| + | |
| − | * your hear sounds for incoming calls
| + | |
| − | * you hear sounds for incoming messages
| + | |
| − | * you hear sounds when you initiate a call, when you log in, or when you type on the numeric keypad<br>
| + | |
| − | <b>Note:</b> You have to be logged in to hear sounds, including notifications of incoming calls or messages.<br>
| + | |
| − | 5. In the Advanced view, you can adjust video
| + | |
| − | quality, bandwidth and audio settings.
| + | |
| − | | + | |
| − | == Check your audio and video ==
| + | |
| − | <br>
| + | |
| − | Check the audio settings(microphone and speakers) and video self-view on the
| + | |
| − | device(s) that you will be using. This will assist in creating a good quality meeting experience.<br>
| + | |
| − | <br>
| + | |
| − | [[File:Acanowebjoin1.png|frameless|upright=2.80]]<br>
| + | |
| − | <br>
| + | |
| − | # Select the Settings and info button.<br>
| + | |
| − | # Select the camera, microphone and speakers to use. By default, the built-in camera, microphone and speakers will be selected.
| + | |
| − | ::(a.) Check that the selected microphone is working. A blue bar below the microphone drop down box will indicate the sound levels being picked up by the microphone.<br>
| + | |
| − | ::(b.) To check that your speakers are working,select.[[File:Acanowebjoin2.png|frameless|upright=2.80]]<br>
| + | |
| − | | + | |
| − | 3. Check the image from your camera in the selfview box. Adjust the camera position until your face is in view.
| + | |
| − | <b>Tip:</b> It is best to have your full face, from forehead to shoulders, in the self-view picture.
| + | |
| − | == Joining a Meeting ==
| + | |
| − | If you are an Acano user you can join a space using the New call button.
| + | |
| − | <br>
| + | |
| − | [[File:AcanoclientJoin2.png|frameless|upright=2.80]]<br>
| + | |
| − | <br>
| + | |
| − | #Select the New call button.
| + | |
| − | #Enter the video address of the space in the address field. ''(Example Nurs_1234_SP16@avc.uen.net)''
| + | |
| − | #Select the Join call button.<br>
| + | |
| − | | + | |
| − | | + | |
| − | == In the meeting ==
| + | |
| − | | + | |
| − | You can remain in a meeting in a space for as long as
| + | |
| − | you wish.<br>
| + | |
| − | <br>
| + | |
| − | [[File:AcanoClientUI.png|frameless|upright=2.80]]<br>
| + | |
| − | 1. Self-view window. Use it to check on the video that your camera is transmitting.<br>
| + | |
| − | 2. Closes the self-view window.<br>
| + | |
| − | 3. Turns video on and off. If the button is '''blue''', then
| + | |
| − | your app is '''not''' transmitting video.<br>
| + | |
| − | 4. Mutes and unmutes your microphone. If the
| + | |
| − | button is '''blue''', then you are '''muted'''.<br>
| + | |
| − | 5. Enables or disables full screen view.<br>
| + | |
| − | 6. Select the Share screen button to share your
| + | |
| − | desktop or a specific application with call
| + | |
| − | participants.<br>
| + | |
| − | 7. Select the Participants button to:<br>
| + | |
| − | ::a. See all participants in the meeting or call
| + | |
| − | ::b. Invite participants to a call in progress
| + | |
| − | ::c. Control video and audio feed for other participants<br>
| + | |
| − | 8. Select the Chat button to view the chat panel and contribute to the chat.<br>
| + | |
| − | 9. Select the Audio and video options button to transfer video or audio to other devices.<br>
| + | |
| − | 10. Select the Settings and info button to change
| + | |
| − | audio or video settings.<br>
| + | |
| − | 11. Select the More options button to:
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| − | :*Change your screen layout
| + | |
| − | :*Use numeric keypad
| + | |
| − | :*View the participants in the call
| + | |
| − | :*View dial-in information for the space (video address, phone number, call id, web address)<br>
| + | |
| − | 12. Leave the space meeting by selecting the Leave button.<br>
| + | |
| − | <br>
| + | |
| − | | + | |
| − | == Changing your screen layout while in a meeting ==
| + | |
| − | | + | |
| − | You can change your screen layout to suit your personal
| + | |
| − | preference or the situation.<br>
| + | |
| − | If you want to save bandwidth, you can use the Audio only option. It disables video and is particularly useful in mobile situations.<br>
| + | |
| − | 1. Select the More options button and select the most suitable layout for your meeting<br>
| + | |
| − | <br>
| + | |
| − | [[File:Layoutchange.png|frameless|upright=2.80]]<br>
| + | |
| − | <br>
| + | |
| − | | + | |
| − | == Sharing your screen or application in a meeting ==
| + | |
| − | | + | |
| − | You can share your screen or an open application.<br>
| + | |
| − | | + | |
| − | # Select the Share screen button
| + | |
| − | # From the list, select the monitor or the application you want to share.<br>
| + | |
| | <br> | | <br> |
| − | [[File:Clientshare.png|frameless|upright=2.80]]
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