Difference between revisions of "Skype for Business - Basic Troubleshooting"

From College of Nursing - Office of Information Technology WIKI
Jump to: navigation, search
Line 1: Line 1:
 
Here are some basic Troubleshooting Tips when trying to setup a Skype for Business meeting.
 
Here are some basic Troubleshooting Tips when trying to setup a Skype for Business meeting.
  
 +
* Skype for Business only works in the Safari Browser on a Mac
 +
* Try closing all other Videoconferencing programs
 +
* Check that you are using the correct camera and microphone
 
* Have you rebooted your computer?
 
* Have you rebooted your computer?
* Have you closed other Videoconferencing programs?
 
* Skype for Business only works in Safari on a mac
 
* Make sure you are using the correct camera and microphone
 
 
* Call the help desk at 1-801-581-4000
 
* Call the help desk at 1-801-581-4000

Revision as of 20:22, 22 May 2019

Here are some basic Troubleshooting Tips when trying to setup a Skype for Business meeting.

  • Skype for Business only works in the Safari Browser on a Mac
  • Try closing all other Videoconferencing programs
  • Check that you are using the correct camera and microphone
  • Have you rebooted your computer?
  • Call the help desk at 1-801-581-4000