Difference between revisions of "Skype for Business - Basic Troubleshooting"

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Here are some basic Troubleshooting Tips when trying to setup a Skype for Business meeting.
 
Here are some basic Troubleshooting Tips when trying to setup a Skype for Business meeting.
  
* Skype for Business only works in the Safari Browser on a Mac
+
* Skype for Business only works in the Safari browser on a Mac
 
* Try closing all other videoconferencing application running on the computer
 
* Try closing all other videoconferencing application running on the computer
 
* Check that you are using the correct camera and microphone
 
* Check that you are using the correct camera and microphone
 
* Reboot your computer
 
* Reboot your computer
 
* If you are still having trouble after you have tried these steps please call Campus Help Desk at 801 581 4000
 
* If you are still having trouble after you have tried these steps please call Campus Help Desk at 801 581 4000

Latest revision as of 17:55, 22 May 2019

Here are some basic Troubleshooting Tips when trying to setup a Skype for Business meeting.

  • Skype for Business only works in the Safari browser on a Mac
  • Try closing all other videoconferencing application running on the computer
  • Check that you are using the correct camera and microphone
  • Reboot your computer
  • If you are still having trouble after you have tried these steps please call Campus Help Desk at 801 581 4000